Customer Journey Mapper
About
The Customer Journey Mapper skill visualizes and optimizes the end-to-end customer experience, helping developers identify friction points and improve conversion. It provides frameworks for mapping journey stages, touchpoints, and emotion tracking to transform channel-focused data into holistic experience design. Use this advanced marketing skill for touchpoint analysis and customer experience (CX) optimization.
Quick Install
Claude Code
Recommendednpx skills add majiayu000/claude-skill-registry -a claude-code/plugin add https://github.com/majiayu000/claude-skill-registrygit clone https://github.com/majiayu000/claude-skill-registry.git ~/.claude/skills/Customer Journey MapperCopy and paste this command in Claude Code to install this skill
GitHub Repository
Frequently asked questions
What is the Customer Journey Mapper skill?
Customer Journey Mapper is a Claude Skill by majiayu000. Skills package instructions and resources that Claude loads on demand, so Claude can perform Customer Journey Mapper-related tasks without extra prompting.
How do I install Customer Journey Mapper?
Use the install commands on this page: add Customer Journey Mapper to Claude Code as a plugin, or clone its repository into your skills directory, then restart Claude so it picks up the skill.
What category does Customer Journey Mapper belong to?
Customer Journey Mapper is in the marketing category, tagged customer-journey, experience-design, touchpoints, cx-optimization and conversion-funnel.
Is Customer Journey Mapper free to use?
Yes. Customer Journey Mapper is listed on AIMCP and free to install. It runs inside Claude, so no separate service account is required to use the skill itself.
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