About
The ticket-triage skill automatically categorizes, prioritizes, and routes incoming support tickets to the appropriate teams. It uses a nine-category taxonomy (like Bug, Feature Request, Security) and assigns P1-P4 severity levels. Developers should use this skill to streamline initial support ticket processing and ensure critical issues are escalated correctly.
Quick Install
Claude Code
Recommendednpx skills add vamseeachanta/workspace-hub -a claude-code/plugin add https://github.com/vamseeachanta/workspace-hubgit clone https://github.com/vamseeachanta/workspace-hub.git ~/.claude/skills/ticket-triageCopy and paste this command in Claude Code to install this skill
GitHub Repository
Frequently asked questions
What is the ticket-triage skill?
ticket-triage is a Claude Skill by vamseeachanta. Skills package instructions and resources that Claude loads on demand, so Claude can perform ticket-triage-related tasks without extra prompting.
How do I install ticket-triage?
Use the install commands on this page: add ticket-triage to Claude Code as a plugin, or clone its repository into your skills directory, then restart Claude so it picks up the skill.
What category does ticket-triage belong to?
ticket-triage is in the business category.
Is ticket-triage free to use?
Yes. ticket-triage is listed on AIMCP and free to install. It runs inside Claude, so no separate service account is required to use the skill itself.
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