freshservice-automation
关于
This skill automates Freshservice ITSM tasks through Rube MCP, enabling developers to create/update tickets, perform bulk operations, and send emails. It requires first searching for current tool schemas via RUBE_SEARCH_TOOLS before execution. Use this when building Claude Code automations that integrate with Freshservice's IT service management platform.
快速安装
Claude Code
推荐npx skills add davepoon/buildwithclaude -a claude-code/plugin add https://github.com/davepoon/buildwithclaudegit clone https://github.com/davepoon/buildwithclaude.git ~/.claude/skills/freshservice-automation在 Claude Code 中复制并粘贴此命令以安装该技能
GitHub 仓库
Frequently asked questions
What is the freshservice-automation skill?
freshservice-automation is a Claude Skill by davepoon. Skills package instructions and resources that Claude loads on demand, so Claude can perform freshservice-automation-related tasks without extra prompting.
How do I install freshservice-automation?
Use the install commands on this page: add freshservice-automation to Claude Code as a plugin, or clone its repository into your skills directory, then restart Claude so it picks up the skill.
What category does freshservice-automation belong to?
freshservice-automation is in the customer-support category, tagged ai, mcp and automation.
Is freshservice-automation free to use?
Yes. freshservice-automation is listed on AIMCP and free to install. It runs inside Claude, so no separate service account is required to use the skill itself.
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