escalate-issues
About
This skill triages maintenance issues by severity and creates actionable reports when automated cleanup fails. It escalates problems like unsafe code deletions, breaking changes, or security findings to appropriate specialists. Use it to document and route complex issues requiring domain expertise or human review.
Quick Install
Claude Code
Recommendednpx skills add pjt222/agent-almanac -a claude-code/plugin add https://github.com/pjt222/agent-almanacgit clone https://github.com/pjt222/agent-almanac.git ~/.claude/skills/escalate-issuesCopy and paste this command in Claude Code to install this skill
Documentation
escalate-issues
用
維護遇自動清外之議時用此技:
- 碼可安刪否不明
- 組態須域專(安、性、架)
- 清中察破變
- 須繁重構(非僅清)
- 安感發現(硬碼密、脆弱)
勿用於有明修之簡議。僅於自動清危或不足時升。
入
| 參 | 類 | 必 | 述 |
|---|---|---|---|
issue_description | string | Yes | Clear description of the problem |
severity | enum | Yes | critical, high, medium, low |
context_files | array | No | Paths to relevant files |
specialist | string | No | Target agent (auto-route if not specified) |
blocking | boolean | No | Whether issue blocks further cleanup (default: false) |
行
一:估重
以標重級分之。
CRITICAL — 阻生產功能:
- 用碼之引破
- 安脆弱(密露、SQL 注)
- 清作致失數
- 生產服斷
HIGH — 損維或發效:
- 大死碼(>1000 行)
- CI/CD 管破
- 環境間大組漂
- 或動態載之無引模
MEDIUM — 微衛議:
- 未用助函(<100 行)
- 舊文須更
- 棄組文(不用而存)
- 非要路之 lint 警
LOW — 式不一:
- 縮進混(可而不一)
- 末空
- 命不一(camelCase 對 snake_case)
- 微格差
重決樹:
Does it break production? → CRITICAL
Does it block development? → HIGH
Does it impact code quality? → MEDIUM
Is it purely cosmetic? → LOW
得:議以明重標已分。
敗:不確→默 HIGH 並升人重分。
二:錄發現
捕關境供專閱。
議報模:
# Issue: [Brief Title]
**Severity**: CRITICAL | HIGH | MEDIUM | LOW
**Discovered During**: [Skill name, e.g., clean-codebase]
**Date**: YYYY-MM-DD
**Blocking**: Yes | No
## Description
Clear description of the problem in 2-3 sentences.
## Context
- **File(s)**: [List of affected files with line numbers]
- **Related**: [Related issues, commits, or previous attempts to fix]
- **Impact**: [What breaks if this isn't fixed, or what's wasted if not cleaned]
## Evidence
```language
# Code snippet or log excerpt showing the problem
Attempted Fixes
- Tried X but failed because Y
- Considered Z but uncertain due to W
Recommendation
- Option 1: [Safe conservative approach]
- Option 2: [More aggressive fix with risks]
- Preferred: [Which option to pursue and why]
Specialist Routing
Suggested Agent: [agent-name] Reason: [Why this specialist is appropriate]
References
- [Link to related documentation]
- [Link to similar past issues]
得:議以全境錄於 `ESCALATION_REPORTS/issue_YYYYMMDD_HHMM.md`。
敗:(不適——永錄,縱不全)。
### 三:定路
匹議類於適專 agent 或人閱者。
**路表**:
| 議類 | 專 | 因 |
|------------|-----------|---------|
| Security vulnerability | security-analyst | Security expertise required |
| GxP compliance concern | gxp-validator | Regulatory knowledge needed |
| Architecture decision | senior-software-developer | Design pattern expertise |
| Config management | devops-engineer | Infrastructure knowledge |
| Dependency conflicts | devops-engineer | Package management expertise |
| Performance bottleneck | senior-data-scientist | Optimization knowledge |
| Code style dispute | code-reviewer | Style guide authority |
| Dead code uncertainty | r-developer (or lang-specific) | Language-specific knowledge |
| Broken test unclear | code-reviewer | Test design expertise |
| Documentation accuracy | senior-researcher | Domain knowledge required |
| License compatibility | auditor | Legal/compliance expertise |
**自動路邏**:
```python
def route_issue(severity, issue_type):
if severity == "CRITICAL":
# Always escalate to human for critical issues
return "human"
if "security" in issue_type or "secret" in issue_type:
return "security-analyst"
if "gxp" in issue_type or "compliance" in issue_type:
return "gxp-validator"
if "architecture" in issue_type or "design" in issue_type:
return "senior-software-developer"
if "config" in issue_type or "deployment" in issue_type:
return "devops-engineer"
# Default: code-reviewer for general code issues
return "code-reviewer"
得:議路至適專並有理。
敗:無明專→升人手動路。
四:造可行報
生適標眾之格式報(agent 或人)。
予專 agent(MCP 工具之結構):
---
type: escalation
severity: high
from_agent: janitor
to_agent: security-analyst
blocking: false
---
# Security Concern: Hardcoded API Key in Config
**File**: config/production.yml:45
**Pattern**: API_KEY="sk_live_abc123..."
**Request**: Please review if this is a valid secret or a placeholder.
If valid, recommend secure credential management strategy.
**Context**: Discovered during config cleanup sweep.
予人閱者(詳 markdown):
# Escalation Report: Uncertain Dead Code Removal
**From**: Janitor Agent
**Date**: 2026-02-16
**Severity**: HIGH
## Problem
File `src/legacy_payments.js` (450 lines) appears unused but contains
complex payment processing logic. Static analysis shows zero references,
but name suggests business-critical functionality.
## Why Escalated
- Uncertain if payment code is dynamically loaded at runtime
- Potential data loss risk if deleted incorrectly
- Requires domain knowledge to assess business impact
## Evidence
- No direct imports found
- Last modified 8 months ago
- Git history shows it was part of payment refactor
## Recommendation
Request human review before deletion. If confirmed dead:
1. Archive to archive/legacy/ directory
2. Document in ARCHIVE_LOG.md
3. Create ticket to verify payment flows still work
## Next Steps
Awaiting human confirmation before proceeding with cleanup.
得:報以標眾適格生。
敗:(不適——不確則以通 markdown 生)。
五:追升態
守諸升之日以防重報。
# Escalation Log
| ID | Date | Severity | Issue | Specialist | Status |
|----|------|----------|-------|-----------|--------|
| ESC-001 | 2026-02-16 | CRITICAL | Broken prod import | human | Resolved |
| ESC-002 | 2026-02-16 | HIGH | Dead payment code | human | Pending |
| ESC-003 | 2026-02-16 | MEDIUM | Config drift | devops-engineer | In Progress |
得:ESCALATION_LOG.md 以新條更。
敗:日不存→造之。
六:告而阻(若須)
若議阻維→告而停清。
阻邏:
- CRITICAL 永阻
- HIGH 於要路則阻
- MEDIUM/LOW 不阻
告:
⚠️ MAINTENANCE BLOCKED ⚠️
Issue ESC-002 (HIGH severity) requires human review before proceeding.
**Affected Operation**: clean-codebase (Step 5: Remove Dead Code)
**Reason**: Uncertain if src/legacy_payments.js is truly dead
**Action Required**: Review ESCALATION_REPORTS/ESC-002_2026-02-16.md
Once resolved, re-run maintenance from Step 5.
得:維暫停;明告已生。
敗:告機無→於報中錄。
驗
升後:
- 議重已正估
- 全境已錄(文、證、嘗)
- 適專已識
- 升報已建於 ESCALATION_REPORTS/
- ESCALATION_LOG.md 已更
- 阻態若適已告
- 報中無敏信露
忌
- 過升:升簡議費專時。唯於真不確或危時升
- 漏升:刪碼「僅試過否」而未升→可致生產斷
- 境不足:無證而升→迫專重查。宜含文徑、行號、誤信
- 述模糊:「組有誤」不可行。須特:「組漂:dev 用 API v1,prod 用 v2」
- 不追態:重升已閱議。先察 ESCALATION_LOG.md
- 露密:升報中含真 API 鑰或密碼。敏值須蓋
參
- clean-codebase — 不確時常觸升
- tidy-project-structure — 或現繁組議
- repair-broken-references — 引可修或須刪不明時升
- compliance/security-scan — 安發現宜升
- general/issue-triage — 通議分模
GitHub Repository
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