customer-feedback-framework
About
This Claude Skill generates a comprehensive Voice of Customer program framework with integrated survey systems (NPS, CSAT, CES) and feedback management workflows. It provides a structured implementation roadmap, including RICE prioritization for feature requests and processes for analysis and closing the feedback loop. Use it to quickly bootstrap a complete, actionable customer feedback system for a product or service.
Quick Install
Claude Code
Recommendednpx skills add majiayu000/claude-skill-registry -a claude-code/plugin add https://github.com/majiayu000/claude-skill-registrygit clone https://github.com/majiayu000/claude-skill-registry.git ~/.claude/skills/customer-feedback-frameworkCopy and paste this command in Claude Code to install this skill
GitHub Repository
Frequently asked questions
What is the customer-feedback-framework skill?
customer-feedback-framework is a Claude Skill by majiayu000. Skills package instructions and resources that Claude loads on demand, so Claude can perform customer-feedback-framework-related tasks without extra prompting.
How do I install customer-feedback-framework?
Use the install commands on this page: add customer-feedback-framework to Claude Code as a plugin, or clone its repository into your skills directory, then restart Claude so it picks up the skill.
What category does customer-feedback-framework belong to?
customer-feedback-framework is in the retention-metrics category, tagged general.
Is customer-feedback-framework free to use?
Yes. customer-feedback-framework is listed on AIMCP and free to install. It runs inside Claude, so no separate service account is required to use the skill itself.
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This skill generates a comprehensive Voice of Customer program framework with integrated survey systems (NPS, CSAT, CES) and analysis tools. It provides a structured HTML output for managing feedback, prioritizing feature requests using RICE, and includes a 90-day implementation roadmap. Use it to quickly deploy a complete customer feedback system with visual dashboards and actionable processes.
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